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General Terms and Conditions

Effective Date: 15 October 2025

Welcome to Reengineering Enterprise Resources (RER). These Terms and Conditions ("Terms") govern your access to and use of RER Solutions and Services. By using our site or engaging our services, you agree to be bound by these Terms.

In this Document:

1. Definitions

  • "RER Solutions and Services" refers to all consulting, engineering, digital transformation, and enterprise resource reengineering services offered by RER.
  • "Client" refers to any individual or organization engaging with RER for services.

2. Scope of Services

  • Business and technology consulting
  • Enterprise systems reengineering and optimization
  • Digital transformation strategy and implementation
  • Custom software and solution development

3. Engagement Terms

  • All engagements are subject to mutual agreement and may require a signed contract or SOW.
  • Clients agree to provide accurate and complete information necessary for service delivery.
  • RER reserves the right to refuse service for any reason, including breach of these Terms.

4. Fees and Payment

Fees for services will be outlined in the relevant proposal or agreement. Payment terms vary by engagement type:

Engagement Type Service Terms Payment Terms
On Demand
  • Scope and delivery are clear
  • Time & material @ on-demand rates
  • Billed at the conclusion of each task
  • Due 14 days from date of invoice
> 1 month
  • Time and material @ standard rates
  • 8hr days + agreed expenses
  • Charged per 0.5 day, billed fortnightly
  • Net 14 days from date of invoice
Negotiated Terms
  • Packaged fees and pricing as specified in a proposal, service agreement, or SOW
  • Billing is set on a nominated date between the 1st and the 28th of the month for next period

5. Intellectual Property (IP)

5.1 RER's IP

All intellectual property created by RER during the course of service delivery remains the sole property of RER unless otherwise agreed in writing. Clients are granted a non-exclusive, non-transferable license to use deliverables for internal business purposes only.

5.2 Third-Party IP and Services

RER may integrate or recommend third-party tools, platforms, or services. All third-party IP remains the property of its respective owners. RER is not responsible for the performance or licensing terms of third-party services.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary or sensitive information shared during the engagement. This obligation survives termination.

7. Limitation of Liability

RER shall not be liable for any indirect, incidental, or consequential damages. Liability is limited to the amount paid by the client for the specific service.

8. Termination

Either party may terminate an engagement with written notice. Upon termination, outstanding fees become immediately due.

9. Website Use

Users may not use the website for unlawful purposes. All content is protected by copyright and may not be reused without permission.

10. Dispute Resolution and Governing Law

Disputes shall be resolved through good-faith negotiation. If unresolved, they are subject to the exclusive jurisdiction of the courts of New South Wales, Australia. These Terms are governed by the laws of New South Wales and the Commonwealth of Australia.

11. Modifications

RER may update these Terms at any time. Continued use of the website or services after changes are posted constitutes acceptance.

12. Contact Information

Email: info@reengineerer.com